Refund policy

At National Radio Electronics Online Store, we prioritize your satisfaction with our products. If you are not entirely satisfied with your purchase, we're here to help.

1. Eligibility for Refund:
To be eligible for a refund, the item must be unused and in the same condition as received.
The refund request must be initiated within [number] days from the date of purchase.

2. Non-Refundable Items:
Certain items are non-refundable, including downloadable software, gift cards, and personalized/customized products.

3. Refund Process:
Contact our customer support at support@nreelectronics.com with your order number and reason for the refund.
Once approved, return the item to National Radio Electronics, Thana, Kannur, within 10 days.
Upon receipt and inspection, we will notify you of the approval or rejection of your refund.

4. Refund Options:
If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 10 days.

5. Late or Missing Refunds:
If you haven’t received a refund yet, please check your bank account first. Contact your credit card company or bank, as it may take some time before your refund is officially posted.

6. Contact Us:
If you have any questions regarding our refund policy, feel free to contact us.