Return Policy
At National Radio Electronics, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a hassle-free return policy to make your online shopping experience worry-free.
1. Returns Eligibility:
Products must be returned within 10 days of the delivery date.
Items must be in their original condition, with all tags and packaging intact.
Products must not show any signs of wear, damage, or alteration.
2. Initiating a Return:
Log in to your account on our website.
Go to the "Order History" section and select the order containing the item(s) you wish to return.
Follow the instructions to initiate the return process.
3. Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part.
We recommend using a trackable shipping method to ensure the safe return of your items.
4. Refund Process:
Once we receive your returned items and verify their condition, we will initiate the refund process.
Refunds will be issued to the original payment method within 10 business days.
5. Exclusions:
Certain items, such as personalized or used products, may not be eligible for return.
Returns of products purchased during promotional events may be subject to special conditions.
6. Damaged or Defective Items:
If you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving the item for assistance.
Our goal is to make your shopping experience enjoyable and stress-free. If you have any questions or concerns about our return policy, please contact our customer support team at support@nationalradioelectronics.com or 0497 2704141, +91 9745216677.
Thank you for choosing National Radio Electronics!