Cancellation policy

At National Radio Electronics Online Store, we understand that plans may change. To provide you with a hassle-free shopping experience, we have outlined our cancellation policy below:

1.Order Cancellation Window:
Customers can cancel orders within 24 hours of placing them. After this period, orders are processed for shipping and cannot be cancelled.

2. Cancellation Procedure:
To cancel an order, log in to your account, go to the order history, and click on the cancellation option. Alternatively, contact our customer support team for assistance.

3. Refund Process:
If the cancellation is made within the stipulated time, a full refund will be initiated to the original payment method. Please allow 10 business days for the refund to reflect in your account.

4. Pre-Orders:
Cancellations for pre-ordered items can be made within 24 hours of placing the order. Once the pre-ordered item is in the processing phase, cancellations are not possible.

5. Exceptions:
Certain products or promotions may have specific cancellation policies. Please review the product details and promotional terms for any exceptions.

6.Cancelled Orders:
In rare cases, we reserve the right to cancel orders due to unforeseen circumstances. If payment has been processed, a full refund will be issued.

7. Contact Us:
For any cancellation-related inquiries, feel free to reach out to our customer support team. We're here to assist you!